This page presents the personal information protection policy of Sola K.K. and its handling of personal information. Sola of America, Inc. handles personal information relating to the apps and services it provides in line with the section “Regarding the Handling of Personal Information” below. Matters specific to Nihotomo and Gas Station Finder USA are described in their own sections.
Personal Information Protection Policy
With respect to the protection of all personal information handled by Sola K.K. (hereinafter “the Company”), the Company is fully aware of its social mission, and complies with laws and regulations regarding the protection of the rights of the individual and personal information. In addition, the Company hereby declares that the Company has established a personal information protection management system to realize the following policies, and that the Company will make company-wide efforts to continuously improve the system while always recognizing the latest trends in IT technologies, changes in social demands, and changes in the business environment.
- When handling personal information, the Company acquires, uses, and provides personal information appropriately within the scope necessary for its business, employee recruitment, and personnel management. The Company also takes measures to ensure that personal information is not used or provided for any other purpose beyond the scope necessary to achieve the specified purpose of use.
- The Company complies with laws and ordinances, national guidelines, and other norms regarding the handling of personal information.
- The Company will continuously improve its personal information security system by investing management resources that match its business conditions to prevent the risk of leakage, loss, or damage of personal information by taking reasonable security measures. In the event of an emergency, the Company will promptly take corrective actions.
- The Company appoints a person in charge of the personal information management, gives him/her responsibility and authority for the implementation and operation of the personal information protection management system, and manages personal information appropriately.
- The Company will provide appropriate guidance and training to all employees who handle personal information, periodically audit the operation of the personal information protection management system, review the system, and strive for its continuous improvement and enhancement.
- The Company has established a contact point for inquiries on personal information, including requests for disclosure, correction, deletion, refusal to use, provision of personal information, complaints or consultations.
Established on June 25, 2013
Most recently revised on May 28, 2024
Sola K.K.
Representative Director Keisuke Yoshimura
Inquiries regarding the Company’s privacy policy are accepted at the following contact.
Personal Information Inquiry Desk
Email: privacy@sola-air.com
To: Personal Information Protection Manager
Head of General Affairs Department
Regarding the Handling of Personal Information
Company Name, Address, and Representative’s Name
Sola K.K.
6-14-3 Sotokanda, Chiyoda-ku,
Tokyo, 101-0021 Japan
Representative Director Keisuke Yoshimura
1．Purpose of Use
Personal information shall be used within the scope of the purpose for which it was obtained and only by authorized persons in accordance with their specific duties and to the extent necessary for the performance of their duties.
1.1. Personal information obtained directly from the person in writing (including websites), and retained personal data
| Personal information of employee | – For human resources, general affairs, and various business management – For public relations and recruitment of the Company |
|---|---|
| Personal information of applicants for employment | – For recruitment process (employment consideration, interviews, and other related communications) |
| Personal information of the Company’s clients | – For sales activities such as offer, contact, and meetings of the Company’s services – For providing information of the Company’s services – For contract and billing procedures – For response to inquiries |
| Personal information of the Company’s business partners | – For sales activities such as offer, contact, and meetings of the Company’s services – For report and communication on the Company’s projects – For preparation of submission of business documents such as contracts and quotations |
| Personal information of users of the Company’s services | – For registration of the Company’s services, provision of products and services – For maintenance and improvement of the services – For response to information and inquiries about our services |
| Personal information provided in inquiries | – For response to inquiries |
1.2. Personal information obtained by means other than directly in writing
| Personal information entrusted by clients | – To carry out the Company’s business |
|---|---|
| Personal information of recruitment applicants provided by job search websites, recruitment agencies, etc. | – For employment selection |
* Personal information held by the client that is viewed and used in connection with the work which the Company takes will be handled appropriately in accordance with the client’s rules, and personal information will be used only to the extent necessary to achieve the purpose of the work.
2．Provision of Personal Information to Third Parties
Personal information held by the Company will not be provided to third parties without prior consent of the individual, except as required by law.
3．Outsourcing of Personal Information
The Company may entrust the personal information it has received to third parties in order to fulfill the above-stated purposes of use.
When outsourcing all or part of the handling of personal data held by the Company to external parties, it will enter into necessary contracts and carry out appropriate management and supervision.
4．Voluntariness of Information Provision
Providing personal information to the Company is voluntary. However, if there are any omissions or errors in the information, we may be unable to respond appropriately to your inquiry.
5．Acquisition of Personal Information by Methods Not Recognizable by the Individual
The Company does not acquire personal information by methods that are not recognizable by the individual. In the event that it acquires personal information in such a manner, it will notify the individual and obtain their consent before doing so.
6．Measures Taken for the Safe Management of Retained Personal Data
Specific security control measures taken by the Company are as follows:
6.1. Formulation of Basic Policy — In order to ensure the proper handling of personal information, the Company formulated this policy (Personal Information Protection Policy) regarding “Compliance with Related Laws, Regulations and Guidelines,” “Matters Concerning Security Control Measures for Personal Information,” “Personal Information Inquiry Desk,” etc.
6.2. Maintenance of Rules for Handling Personal Data — In its personal data protection manual, the Company has established basic handling methods when acquiring, using, and storing personal information.
6.3. Organizational Security Control Measures — In addition to appointing a person in charge of the handling of personal data, the Company clarifies the personnel who handle personal data and the scope of personal data handled by such personnel, and has established a system for reporting to the responsible person in the event that the Company becomes aware of facts or signs of violation of laws or regulations.
6.4. Personnel Security Control Measures — The Company has executed “non-disclosure agreements” with employees, maintained employment regulations, and thoroughly informed and trained employees about precautions regarding the handling of personal information.
6.5. Physical Security Control Measures — The Company implements measures such as locking and storing documents and external media to prevent loss or theft; disposing of personal information by cutting, incineration, dissolution, or other means that are extremely difficult to restore; prohibiting the removal of personal information without the consent of the responsible person; and encrypting and sealing personal information when it is carried.
6.6. Technical Security Control Measures — Access control is implemented to limit the handlers and the scope of personal information database handled.
6.7. Understanding of External Environment — When personal data is handled in a foreign country, the necessary security control measures are taken based on an understanding of the systems, etc. concerning the protection of personal information in that foreign country.
Privacy Policy for Use of Google APIs
- The smartphone app “Bouquet” may use the Google Photos API for the purpose of retrieving data from the users’ Google Photos. The app will use the Google Photos API only if the users agree to it. The data to be acquired is the information the users have stored in Google Photos, such as images, videos, and album names, and the acquired data will be stored on the users’ device. The Company does not use the information stored on the users’ device.
- The smartphone apps “monoca,” “kotoca,” “accoca,” “Michi-no-eki Meguri” and “Caho’s password management” which the Company provides may use Google Drive API for the purpose of storing application data. These services use Google Drive API only when the users agree to it. The Company does not use the stored information. The use of information received from the Google API and its transfer to other apps is governed by the Google API Services User Data Policy, including the Limited Use Requirements.
- The smartphone apps “monoca,” “kotoca” and “Caho’s password management” which the Company provides may use Google Calendar API to reflect the information the users have registered on Google Calendar. These services use Google Calendar API only when the users agree to it. The Company will not use the registered information.
Please visit the following website for Google’s privacy policy: https://policies.google.com/privacy?hl=en
7．Procedures for Requests for Disclosure or Records of Third-Party Provision of Retained Personal Data
For requests regarding the notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties (disclosure, etc.) of personal information held by the Company, or requests for records of third-party provision, it will promptly respond by the method requested by the individual. For specific procedures for requests for disclosure, etc. (contact point, application form, identification, fees, etc.), please contact the “Personal Information Inquiry Desk” below.
8．Inquiries and Complaints Regarding Personal Information
Personal Information Inquiry Desk
Email: privacy@sola-air.com
To: Personal Information Protection Manager
Head of General Affairs Department
Privacy Policy for Nihotomo
Sola of America, Inc. provides the Japanese learning app "Nihotomo". It handles the following information.
1. Information we collect
Account information: a user ID issued when you start as a guest or sign in with Apple or Google, and the nickname you set. The email address from Apple/Google sign-in is handled only by Firebase Authentication.
Learning data: lesson progress, answers, review items, XP and other in-app records.
Purchase information: the subscription status of Nihotomo Plus. Payments are processed by Apple or Google. We do not receive card information.
Device and usage information: app usage events, crash logs, device model, OS version, app version, time zone offset, language setting, reminder time settings, and push notification tokens.
Voice: pronunciation practice uses the microphone and your device's speech recognition (provided by Apple or Google). We do not store your voice recordings.
2. Purpose of use
We use this information to provide and sync your learning progress, manage subscriptions, send study reminders (only if you allow notifications), prevent fraud, fix bugs, and improve the app.
3. External services
Nihotomo uses Google Firebase (Authentication, Cloud Firestore, Cloud Functions, Analytics, Crashlytics, Cloud Messaging, Remote Config, App Check) and a subscription management service. These providers process information on our behalf and may store it on servers outside your country, including in the United States.
For how Google uses data, see How Google uses information from sites or apps that use our services.
4. Retention and deletion
You can delete your account and its learning data at any time from the app's settings. We may delete guest accounts that have not been accessed for an extended period, without notice.
5. Children
Nihotomo is intended for users aged 13 and over.
6. Contact
Gas Station Finder USA
Sola of America, Inc. provides Gas Station Finder USA for iOS and Android. The app uses Google Maps APIs and Google Firebase. For information about how Google processes information when its services are used, see How Google uses information from sites or apps that use our services.